By Ronda Berns
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April 1, 2021
Customer-centric sales skills provide the tools and confidence to connect with your ideal clients consistently and successfully share your brilliance, gifts, products, and services with the world.
I believe that learning a customer-centric, relationship-based sales process is the way to transition you and your sales & service team members from transactional selling to building lifelong relationships with your customers. This sales approach opens doors to develop new clients and a profitable business. By learning and utilizing a customer-centric sales approach, you'll build confidence in reaching out to your clients, prospecting, understanding what questions to ask, being comfortable in presenting your product or service, and being confident to discuss price and ask for the sale. A relationship-based sales approach allows you to show up authentically, prepared to offer solutions, and deliver win/win negotiations with your clients every time.